- Amazon is set to launch new Alexa devices in the fall, coinciding with the rollout of Alexa+, an upgraded version of its voice assistant powered by generative AI. This update aims to enhance Alexa's capabilities, allowing it to assist users with tasks like booking tickets and managing schedules more effectively. The new Alexa+ will be available for $19.99 per month, or free for Amazon Prime members, marking the first time Amazon will charge for Alexa's advanced features. This strategic move is part of Amazon's broader effort to regain market share in the competitive AI landscape, where it has been overshadowed by rivals like ChatGPT.
- The introduction of Alexa+ is a significant pivot for Amazon, as it seeks to monetize its voice assistant platform and drive subscription revenue. CEO Andy Jassy emphasized the potential for a sustainable business model through this initiative. The Alexa overhaul has faced delays due to the complexity of integrating advanced AI into existing software. Additionally, Jassy highlighted ongoing challenges in the tech industry, such as chip shortages and regulatory hurdles, which could impact Amazon's growth in AI and cloud computing sectors.
Why it matters
The launch of Alexa+ represents Amazon's strategic shift to monetize its AI capabilities amid increasing competition.